Glossary

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business process
A set of linked business activities that take one or more inputs and transform them to create an output. Ideally, the transformation that occurs in the process should add value to the input and create an output that is more useful and effective to the recipient either upstream or downstream in the processing chain. See H. Johansson, et al, Business Process Reengineering: BreakPoint Strategies for Market Dominance (1993).See also: end point solution, SOA, transition technologies